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SaskTel migrating customers to paperless billing

The switch will start on March 27
paying bills online stock
Paying bills online (Shutterstock)

SaskTel continues to work towards becoming a greener company and that means paper bills are on the way out.

Today SaskTel announced a plan aimed at reducing paper consumption related to monthly bills. To that end, SaskTel will begin migrating residential customers with access to internet to an eBILL on March 27.

“SaskTel has been named one of Canada’s Greenest Employers for the past 10 years and we are committed to reducing the environmental footprint caused by our monthly bills,” said Doug Burnett, SaskTel President and CEO in a press release.

“Every year, over 36 million pieces of paper are used to send customer bills and, along with the environmental benefits, there are significant cost savings associated with decreasing the number of paper bills we send.”

The company will make the change through different phases. The first phase will target customers with an online mySASKTEL profile without eBILL beginning March 27. Customers on pre-authorized payments will switch beginning mid-May.

The second phase will migrate all remaining customers with internet access throughout the remainder of 2019.

Customers who have voice-only access without an internet connection or have business services will not be migrated to eBILL.

“We also realize in some instances due to personal circumstances customers require a paper version of their bill and we will provide customers with this option if that is their preference,” added Burnett.

If you wish to continue receiving a paper copy of your bill, you can fill out an online form or call 1-800-SASKTEL (1-800-727-5835). Customers will be notified prior to being migrated to paperless billing and will be able to access their current and past bills anytime online through their mySASKTEL account.

For more information about the move to paperless billing, visit SaskTel’s website.

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