Booking a trip somewhere warm? Here are some important tips

As the cold, winter weather sets in, many people start travelling someplace warm. But do you know how to protect yourself when booking such a trip?

The Financial and Consumer Affairs Authority (FCAA) has several tips to bear in mind.

• When booking flights, car rentals, or hotels through a third party — such as a travel agent — be sure to confirm the booking with the actual supplier to ensure the reservation was received and is correct.
• Pay with a credit card, as it can be easier to get a refund through a credit card provider.  
• Similarly, minimize the use of cash or cheque deposits when booking through a third party, to avoid problems when trying to obtain a refund.
• Read the cancellation policy carefully.
• Do research, read customer reviews, check with the Better Business Bureau and the Association of Canadian Travel Agencies to confirm that the third party is well established and has a good reputation.

Have a problem? The Consumer Protection Division may be able to help. Call toll free at 1-877-880-5550 or email consumerprotection@gov.sk.ca.