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City resolved 99% of garbage complaints in Q4 2022, says report

The department received 439 requests for garbage service issues from Oct. 1 to Dec. 31, of which it addressed 435 issues for a 99.1-per-cent resolution rate, the data show. 
Landfill 2
The Moose Jaw landfill is located across Highway 1 at 1802 Caribou Street East. Photo by Jason G. Antonio

Complaints about garbage were the No. 1 issue the public works and utilities department handled during the fourth quarter of last year, followed by winter maintenance and general upkeep of streets and roads. 

The department received 439 requests for garbage service issues from Oct. 1 to Dec. 31, of which it addressed 435 issues for a 99.1-per-cent resolution rate, the data show. 

Meanwhile, public works received 412 calls about winter maintenance and addressed 408 issues for a 99-per-cent completion rate, while it received 317 calls about streets and roads and addressed 306 issues for a 96.5-per-cent resolution rate. 

The department received a total of 1,530 calls for service — about animal control, garbage, parking meters, recycling, sewers, sidewalks, streets and roads, transit, water and winter maintenance — during Q4 and resolved 1,504 of them, for a 98.3-per-cent success rate. 

The data was part of a report that city administration presented during the recent city council meeting.

Water and sewer

The department treated 237.7 million imperial gallons of wastewater from October to December 2022, while it treated 226.71 million imperial gallons of drinking water during the same period, the data showed. 

In comparison, those numbers in 2021 were 226.78 million imperial gallons and 229.77 million imperial gallons, respectively. 

One imperial gallon is 4.5 litres.

Solid waste

The city diverted 16.1 per cent of all materials from the landfill into recycling during the fourth quarter last year, compared to 17.3 per cent of all materials diverted during Q4 2021, the report said. 

Between bulk intake and curbside pickup, Moose Jaw recycled a total of 328,468 kilograms during the fourth quarter, of which 316,444 kgs were allowed. 

In comparison, during the same period in 2021, 345,921 kgs were recycled and 334,357 kgs were allowed. 

Meanwhile, the landfill collected 13,174.07 tonnes of garbage from commercial, private and residential customers during Q4 2022, compared to 14,571.81 tonnes during Q4 2021. 

The report indicated that the Buffalo Pound Water Treatment Plant sent 3,832 fewer tonnes of sludge during the quarter as part of its plant upgrades, the report said. Without the sludge, tonnage numbers at the landfill would have been up 26.5 per cent quarter over quarter. 

The next regular council meeting is Monday, March 27. 

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